EUROMAT workable principles on social responsibility

EUROMAT workable principles on social responsibility
EUROMAT, the European Gaming and Amusement Federation, represents Europe’s private sector
gaming and amusement machine industry. EUROMAT’s members manufacture, distribute and
operate gaming and amusement machines across Europe. Gaming and amusement machines
provide customers with an enjoyable leisure and entertainment experience in a regulated and
safe environment.
EUROMAT believes that industry, government, and stakeholders must work together to ensure
that social responsibility serves customers, communities, and employees. In 2015, EUROMAT has
launched a set of industry commitments to ensure that social responsibility is embedded in the
working practices of its members. The commitments were published as part of an industry report
Playing Fair which provides a snapshot of current industry practice across Europe.
The commitments are that EUROMAT Members will:
Raise awareness amongst member companies about the social impact of problem
behaviour.
Promote a combination of preventative measures including awareness, training, monitoring
and control to tackle a complex problem.
Disseminate best practice in responsible gaming.
Encourage our members to inform consumers about the possible damage that inappropriate
gaming behaviour might cause.
Consult with public health bodies, regulators and NGOs on the contents of this pledge and
report at regular intervals on the progress towards meeting these commitments.
As a follow up to this work, in the margins of the EUROMAT Gaming Summit 2016 in Barcelona,
on 26th of May 2016, the European Gaming and Amusement Federation (EUROMAT), launched its
High Level Expert Group on Social Responsibility in Gaming with the mandate to examine best
practice across companies in Europe and set out some workable principles that the industry can
use as a frame of reference when looking to improve social responsibility. The above mentioned
aims on focusing on community development, capacity building and strengths-based principles
as well as to bring the knowledge and the examples of existing good practices. The importance
of the proper implementation of enclosed is key to protect integrity and keep the necessary
safeguards in place.
Members of the High Level Expert Group on Social Responsibility in Gaming:
Chair of the Expert Group: Ms. Mirjana Acimovic, JAKTA, Chair of EUROMAT’s Social
Responsibility in Gaming Committee;
UK – Mr. Jason Frost, President of BACTA;
Netherlands – Mr. Sanne Muijser, Secretary General of VAN;
Germany – Mrs Roseano of Löwen Entertainment GmBH, Bingen;
Romania – Mr. Karoly Buzas, owner, Game World Group/ Board Member of the Romanian
Slots Organizers Association (ROMSLOT);
Romania – Mr. Valentin Adrian Georgescu, Admiral, Novomatic Group, CEO Romania/
Board Member of the Romanian Slots Organizers Association (ROMSLOT).
Other experts that contributed to the group’s work: Mrs. Valentina Dobre, Vice-President of the
Romanian Slots Organizers Association (ROMSLOT) and Mrs. Simone Storch, Managing Director of
Bundesverband Automatenunternehmer e.V. (BA).
The principles that underpin social responsibility amongst EUROMAT member companies are the
following:
Companies should ensure that the values of ethical business practice, sustainability,
professional conduct, partnership with relevant parties, openness and transparency,
underpins their approach to social responsibility and responsible gaming.
Companies should place social responsibility at the heart of their operations.
Companies should arrange the possibilities to self-exclude. Staff members in venues
should be regularly trained and aware of their obligations in this regard.
Companies should embrace innovation when it comes to conveying information to
consumers. Companies should draw from a broad range of options to find the most
effective mechanisms for their customers – this could include but is not limited to online
self-testing, information materials placed in gaming halls and featuring the contact
information for accredited help services.
Companies should work in partnership with the relevant authorities, governments and
other stakeholders in the field when applying the above principles.

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